Data We Hold and Why We Hold It
When you open an account with us, we collect the details you provide during registration — your name, email address, and the payment wallet you link, whether that is DANA, OVO, or GoPay. We also collect transactional records tied to each deposit or withdrawal so we
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can resolve disputes and keep your account accurate. Technical data such as your device type, IP address, and session duration is logged automatically when you connect to the lobby. We use this to maintain service stability and detect unusual access patterns on your account. We do
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not sell your personal data to third parties. Any data shared with payment processors — including the e-wallet providers you choose — is limited to what is needed to complete a transaction and is governed by their own privacy terms. Data retention periods vary by data
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category; transactional records are kept longer than browsing logs, and you may request a breakdown of what we hold by contacting our support channel. Where local law in Indonesia requires specific handling practices, we follow those requirements as applicable to eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.